CRM for Wholesale, Distribution & Retail

Maximizer Customer Relationship Management for wholesalers, distributers and retailers will help develop and manage a customer loyalty program and drive more business through compelling product and service offerings – all built from slicing and dicing customer information to learn preferences, client behaviour and more.

No need for disparate systems and databases, Maximizer CRM enables sales, marketing, customer service and senior management to collaborate and share information, calendars, task lists and more, to work together with a collective focus on the customer

At a glance features:

• Built in Crystal reporting – Over 175 standard reports and customized dashboards instant  insight
• Easy deployment - In the cloud or on-premise, which ever is right for your needs
• Customer service history feeds – Build on your knowledge base for quick resolutions
• Customer self-service portal – Save time and money by empowering your customers to track and help manage their own service cases
• Colouring rules – Utilise user defined fields and account type management to segment data
• Marketing campaign template manager – Improve targeting and ROI
• E-commerce compatible– Integrate with e-commerce to keep all data in one place
• Web-to-lead forms – Automatically obtain more leads from your website filter into your sales pipeline without delay and track where the win has come from
• Opportunity monitoring –And territory management
• Automation – Of marketing, sales and service modules
• Action plan template library – To repeat best practice
• Quota management – For sales teams, territories and users
• Flexible platform - Able to integrate with ERP and other back office software.