CRM for IT & Telecommunications

Maximizer Customer Relationship Management (CRM) for IT and Telecommunications enables you to support direct sales and marketing, enable more efficient customer support, assist and manage suppliers, partners and re-sellers as well as provide operational support, document management and much more.

With one customer centric view, you can share information in real-time, improve the quality and efficiency of project managment with shared calendars, plus set hot-list tasks to maximize sales and customer service opportunities – Maximizer CRM systems shift the focus from departments working individually to departments working together with a collective focus on the customer.

Maximizer CRM key features:

• Manage contacts your way – Wide range of possibilities to organise and manage different types of contacts, through account types or various user defined fields
• Choice of deployment – On-premise or in the cloud, for a low cost deployment option, no hardware, no software, no maintenance
• Highly comprehensive core functions – Marketing, sales and customer service functions, all highly customisable and capable of being automated
• Supplier longevity – 25 years of CRM software development and counting
• Robust – Built on a highly robust and flexible software platform, able to integrate with ERP and backoffice software
• Mobile/Remote access – Access anytime, anywhere via your mobile device for up to the minute information
• Easy to use – Very high user adoption rate and use
• Integrates with and other applications – Easy to integrate with other applications, including Microsoft® Office and with a wide range of available add-ons functionalities
• Easy access to information – Great for quick access to information, via customisable history feeds and dashboard indicators and long term successful strategy via SQL reporting
• Social media Integration –Links to social media sites via URL user defined fields.